Last Updated: (08/11/25)

Returns Policy

At cyberistore.com, we want you to shop with confidence. That’s why we offer a 90-Day Free Returns Policy on every order — no matter the condition of the item.

If for any reason you are not satisfied with your purchase, you can return it within 90 days for a full refund or exchange, completely hassle-free.

How to Start a Return

Starting a return is quick and easy:

  1. Visit our Returns Centre
  2. Enter your order details
  3. Follow the on-screen instructions
  4. Print the free return label and send the item back

No approval required. No need to explain the reason. No stress.

What's the Catch?

There is no catch. We believe in fairness and trust. If it’s not right for you, we’ll make it right.

Refund or Exchange

When returning your item, you can choose between:

  • Full Refund to your original payment method

    or
  • Replacement / Exchange for the same or another product

Refunds are usually processed within 3–7 business days after the item is received.

Return Shipping Cost

Return shipping is free.

There are no return fees, no restocking fees, and no hidden charges.

Warranty Note

If your item develops a performance issue, you can also use our no-questions-asked minimum 90-day warranty to get a free replacement instead of a refund — your choice.

FAQ

Do you offer returns?

Yes — we offer free, hassle-free returns within 90 days of delivery.

How long do I have to return an item?

You have up to 90 days from the date you received your item.

Is return shipping free?

Yes — return shipping is free within the 90-day return window.

How do I start a return?

Just contact us with your order number. We’ll send return instructions.

Can I exchange an item instead of returning it?

Yes — you can request an exchange or a refund.

How long does it take to receive my refund?

Refunds are issued once the returned item is received and processed, usually within 3–7 business days.

What condition does the item need to be in to return it?

If you are not satisfied the item can be returned in any condition.

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Need Assistance?

If you need help with a return or have questions, we're here to support you.

Contact Us

90 Days Free Returns

Enjoy hassle-free returns. No questions asked.

Free Global Shipping

Fast and convenient global delivery.

Payment Security

More than 10 different secure payment methods.

Have Questions?

24/7 Customer Service - We’re here and happy to help!